At Fort Billings Federal Credit Union, we prioritize your convenience and security. That’s why we’ve teamed up with Shazam to offer an enhanced card management experience crafted with your needs in mind. Access these features directly through our Digital Banking Platform:
Advanced ATM-Debit Card Manager Features
- Card Control: Easily turn your ATM/Debit Card OFF/ON. This is perfect for quickly securing your card if lost, stolen, or compromised.
- Custom Alerts: Set specific alert criteria to stay informed about your card’s activity.
- Travel Memos: Notify us of your travel plans to update your debit card settings, ensuring your transactions are smooth and uninterrupted wherever you go.
Get started on enhanced card management.
Protect and manage your cards with ease! Sign up here and join the many members who experience first-hand our commitment to providing secure, convenient services that put you first.
Card Services Contact Information
Debit Card Dispute Services Department
Call 833-288-1126 if your card is compromised with fraudulent charges.
Lost or Stolen ATM/Debit Card Department
For lost or stolen cards, contact Shazam directly at 800-383-8000.
Debit Card PIN Reset
To reset your Debit Card PIN, call 800-717-4923 with your card number and the last four digits of your SSN. Ensure you call from the primary phone associated with the account.
ATM Card PIN Reset
To reset your ATM Card PIN, dial 855-EASYPIN (855-327-9746) and provide your card number and a Reference Number from the credit union. Calls must be made from the primary phone linked to your account.
Lost or Stolen Visa® Credit Card
To report a lost or stolen Visa® Credit Card or to activate a new card, call 800-543-5073, available 24/7.
Manage Your Visa® Credit Card with Ease
Access and manage your Visa Credit Card effortlessly through our Credit Card
- Processing Center. With eZCard, you can take care of your card needs anytime, anywhere:
- View Balances: Check your current balance and available credit line.
- Manage Payments: Make payments and review past statements with ease.
Ready to manage your card online?
This link will take you directly to the eZCard website, where you can securely log in and manage your account.