ATM/Debit Card Info

We’ve partnered with Shazam to provide a better card management experience with you in mind!

Register for our ATM-Debit Card Manager in the Digital Banking Platform to utilize additional features such as: 

  • Turn OFF/ON your ATM/Debit Card- shut down your card temporarily if your card is lost, stolen, or compromised
  • Set up Alerts- you specify the criteria and notices will be sent when criteria is met
  • Travel Memos- This feature will notify the credit union that you are traveling and will allow you to update your debit card settings to ensure transactions go through. 

Not yet enrolled in Digital banking? Get started to safe guard your card online!

 

Lost/Stolen ATM/Debit Cards

  • Shazam Dispute Services Department – 833-288-1126 – In the event your card is compromised and you have fraudulent charges on your account
  • Shazam Lost or Stolen Card Department – 800-383-8000 – In the event you have lost your card or it has been stolen, you can reach out to Shazam directly to report it.
  • Debit Card PIN Reset – 800-717-4923 – In the event that you need to reset your PIN # for your DEBIT card – debit card only. You will need your card number, last 4 of your SSN and you MUST call from the primary phone on the account.
  • ATM Card PIN Reset – 855-EASYPIN (855-327-9746) – In the event that you need to reset your PIN # for your ATM card – atm card only. You will need your card number, and a Reference # that is supplied by the credit union and you MUST call from the primary phone on the account. 

 

Access your Visa Credit Card online easily with our Credit Card processing Center.

eZcard lets you track balances, view statements, make payments, and more – at your convenience. 

  • View balances and your available credit line.
  • Track Spending
  • Set Altert Notifications
  • Download Files

Lost/Stolen Visa Credit Card

  • To report a lost or stolen Visa® Credit Card- 727-570-4881 or 866-604-0381
  • ​Visa® Credit Card Customer Service- 800-872-1712

As always, if you have any questions, please don’t hesitate to contact our Member Services Department at 856-423-1469.